Posts | Ictogan (@ictogan@dice.camp)

I just found a WONDERFUL new use of AI!

I just contacted a vendor for support through their web chat interface, and the agent I got responded with one of those terrible canned responses that has nothing to do with my actual issue.

This has long infuriated me, but today, thanks to AI, I realized I had a new option for dealing with it!

Inspired, I replied, "Hey, you sound like an AI which hasn't understood my issue. Could you get a human to read my ticket?"

This is tremendous! Now that we have LLMs in the wild, when a human flunks the Turing Test, I can politely accuse them of being an AI and ask them to escalate my interaction to a human.

Everybody should do this. It will transform customer service.

Elk is in Preview!

Thanks for your interest in trying out Elk, our work-in-progress Mastodon web client!

Expect some bugs and missing features here and there. we are working hard on the development and improving it over time.

Elk is Open Source. If you'd like to help with testing, giving feedback, or contributing, reach out to us on GitHub and get involved.